A Q&A on creating virtuous work cycles that empower employees to expand their skills By Nicole Schreiber-Shearer, Future of Work Specialist at Gloat Reducing turnover has always been an HR priority—but it’s taking on an entirely new meaning in the
By Adam Etzion, HR Analyst @ Gloat
March 31, 2021
This year, we are honored to celebrate Women’s History Month with a series of interviews from the many voices at Gloat.
Gloat is driven by a diverse array of women at every level of the organization; today, we sat down with Miriam Wallack, who holds the unique position of Product Training Specialist.
Here’s what she had to say!
Hi!
As the company’s Product Training Specialist, I introduce new Customer Success employees to the Gloat product so they can be fluent in the platform functionality. I also focus on documenting the product, including creating release notes, maintaining the Help Center, and producing test scripts for our product.
To me, Women's History Month means recognizing the strength, bravery, and hardships women faced, how much women have overcome, and how much farther we have to go.
I am inspired by Taylor Swift since she has always played a significant role as a strong woman in my life. Since her first album was released when I was ten, I’ve been following her grow up into womanhood – from experiencing crushes, love, heartbreak, and leaving home – her experiences were there for me to reflect on when I had similar experiences.
Learn from the voices leading the Talent Marketplace transformation and insights into the future of work.
Taylor Swift allows herself to be angry and sad and happy – shamelessly. She’s shown me that all my emotions are valid and okay to express. Through her lyrics, she’s taught me how to be insightful, and through her many genres, she’s taught me the magic of letting go of any ‘box’ I’m supposed to be in and just do what feels good.
I feel assumptions the harshest when I am with older folks – many times their assumptions of how I go about my life are so far from how I actually live. They just assume that I go home and cook dinner for me and my husband, and do the shopping and such – sometimes I do, and sometimes he does, and sometimes we just order out!
Working hard and being a hard working are different — I was always so conscious of how my colleagues saw me. I got to work before everyone, took shorter lunch breaks, and stayed the latest in the office just to prove my worth of being hired at the company. In reality, I didn’t need to do all of that to prove that I’m a hard worker, my work itself proved that. I wish I had known that earlier.
Diversity in the workplace isn’t just a mission of our product, it’s a mission within our company. We recently released our Why We Work study and found that almost twice as many women (43%) as men (24%) feel their company doesn’t utilize their full potential.
The study involved 1,000 U.S. employees and provided us with deep insights into motivations in the workplace. We learned a great deal about growth and change, the visibility of our skill sets, access, and also the gender diversity gap. At the bottom line, women need more room for advancement in the workplace.
We’re excited to continue to learn from the women at Gloat and share these lessons with our community.
Stay tuned for our next interview from our Women at Work series on the Gloat Blog!
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